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Help:ProblemReports

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This is a new feature on Wikia!
This extension is enabled by default on Wikia.
Screenshot of ProblemReports pop-up dialog.
Screenshot of ProblemReports pop-up dialog.

The ProblemReports extension allows users to report problems with articles and local admins, Wikia Helpers, Wikia Janitors and Wikia staff members to view and resolve them.

How it works

Link "Report a problem" is added to article footer on Monaco skin, and next to the watch tab on Monobook skin. Click it and dialog will pop-up. After filling all fields and submitting form report is added to Special:ProblemReports. Reporter is also given a link to page where he can observe how his problem is being fixed.

Special page Special:ProblemReports is the place where admins can manage reports: filter them, change their type, close them, send emails to reporters.

For Helpers, Janitors and staff read more instructions for admins how to handle problem reports.

Adding templated responses

You can reply back to the reporter of the problem easily.
You can reply back to the reporter of the problem easily.

You can add templated problem report responses to your wiki by editing MediaWiki:ProblemReportsResponses. They will show up next to a problem report and clicking the name of a template adds it to the email. This is very handy if your wiki gets a lot of similar problem reports (e.g. if your wiki is about a game and gets frequent in-game bug reports, you might want to tell the reporters that the wiki cannot fix in-game bugs). Please do not overuse the templated responses, though — getting a "real" response instead of a templated one is always better!

The syntax for MediaWiki:ProblemReportsResponses is:

*[[Template:Template name|Text you want to see on Special:ProblemReports]]

For example, if your wiki has two templates called "Fixed" and "Closed", you would put the following into MediaWiki:ProblemReportsResponses:

*[[Template:Fixed|Fixed]]
*[[Template:Closed|Closed]]


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